Q management

QUEUE MANAGEMENT SYSTEMS

First come, first served? It ought to be!

All organisations strive to give the best possible service to their customers, and all hate the thought of them having to fight to the front of a disorganised queue to receive attention.

When things get really busy, it is not always possible to give customers the desired level of attention; this leads to frustration for staff and customers alike.

TAPHON take the chance out of queuing with their range of Q-TELL Queue Management Systems.

Q-Tell Systems for larger businesses

Q-Tell System 4 and the larger System 8 are designed for use in organisations where a large throughput of customers need to be dealt with as efficiently as possible.

Both customers and staff benefit from the use of a Q-Tell system, the customers are impressed by the calm efficient image the organisation presents, and staff enjoy the reduced stress levels in their job.

Only a Q-Tell System from Taphon allows you to combine efficient customer queue management with the benefits of fully controlled voice announcement over the integrated public address system.

Pressing one button does it all!

HIGH VISIBILITY - Using 5 inch, 7 segment red LED displays.
EASY TO USE - Improves customer service, and staff efficiency

COST EFFECTIVE - Systems supplied and installation by Taphon, comprising of: -

	Processor controlled integration of displays and public address
	One (1) Basic Display Panel (Optional types and additional slave panels are available)
	A fully integrated public address Amplifier
	Two (2) or four (4) Speakers depending on system (Optional extra speakers available)
	Power Supply Unit
	Ticket Dispenser (with initial supply of 5,000 tickets)
	Four (4) or eight (8) wall or desk Microphones (Depending on system)

Patient Call Systems

Taphon are also able to offer specialised Patient Call systems, for use in premises such as a GP's surgery.

EASY TO USE - Improves service to Patients, and efficiency of Practice Staff.

VISUAL & AUDIBLE ANNOUNCEMENTS - Patients attention is attracted immediately.

VERY RELIABLE - Only top quality components used.

FULLY SUPPORTED - Maintained by Taphon under BSI Registered maintenance procedures.

COST EFFECTIVE - Systems supplied and installed by Taphon comprise:-

* Stylish easy-to-read wall mounted display with large lamps (any number as required)

* Top quality fully integrated sound system for announcements

* Activated by robust push button in Doctors’ rooms (one button does everything)

If you would like further information on this product, or our health care range, please contact us.

These are just two examples of the queue management solutions that Taphon is able to offer.

All questions or queries regarding this site should be directed to info@taphon.co.uk. Copyright © 2007 TAPHON LIMITED. All rights reserved. Revised: January 04, 2008 .