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Warning - LG/Goldstar Spares and Support Withdrawal
Recently the new UK importers of LG phone systems issued a
notice advising that spares and support for GDK systems would be discontinued by
the manufacturer, LG-Nortel, the reason being that these products do not comply
with current EU regulations.
Taphon have not withdrawn support or
maintenance!
Naturally, some sales-oriented LG dealers saw this as an
opportunity to sell some new equipment and to assist with this aim they withdrew
their own support and maintenance for the GDK range, sending out
scaremongering e-mails which showed that that they were ready to save their poor
unfortunate customers from this decision of theirs. A visit from one of their
salesmen would solve all problems, the GDK user would part with hard-earned
money for a new system that was not needed and lo, the villainous telephone
company becomes the hero!
Taphon, the biggest and
longest established local maintainer of LG products have not
withdrawn support and maintenance for GDK systems
and are continuing to look after the GDK range, some of which can even be
upgraded to current specifications, although of course this is of no interest to
a 'New Systems' sales person. Taphon
have a large stock of spare parts, our own workshop and access to an LG
approved repair facility so we will continue looking after GDK systems
and we would be happy to look after yours if you are still using it.
Are you worried about your contract with another
maintainer? If
they have withdrawn their service, they are repudiating their contract and as
such it no longer exists.
Were you a former customer of one of the several local
telephone companies who unfortunately disappeared recently? Taphon
can maintain and support any LG-Nortel, LG or Goldstar system you may have.
You need not be forced to trade up or trade out. Contact
Taphon by
sending a reply to this e-mail with
'Save My GDK' on the subject line .
We will phone you back and get details of what you have,
i.e. model of system, numbers of telephones etc. and when we know what you
have we can discuss options available other than the purchase of a new
Telephone system.
Taphon
- More Engineers,
More Spares, Better Service.
-: Serving London, Essex and Kent since 1987 :-
An ISO 9001:2000 registered maintainer of Telephone Systems.
BSI Registration Number FS741
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